Efficient AML Case Management for Financial Institutions
Streamline AML investigations and enhance compliance with Pingwire's advanced case handling software.
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Pingwire Case Handling is the investigation and reporting workspace inside the Pingwire AML platform, built for compliance teams at European banks, payment institutions, and fintechs. It consolidates alerts, investigations, escalations, and audit-ready reporting in one interface so analysts can resolve cases without switching tools. Every action is logged with full traceability for regulatory reviews under AMLD6 and the EU AML Regulation.
Pingwire Case Management
Pingwire's case management system offers a centralized interface that consolidates all necessary risk management data and functionalities into one unified platform.
Efficient investigation
Detailed investigations with thorough documentation capabilities. By leveraging a full spectrum of entity-related data, compliance teams can conduct in-depth analyses to understand and resolve each case with precision.
Automated alerts and notifications
Receive real-time alerts and notifications about significant events or changes in risk status. This automation helps ensure that your team can respond promptly to emerging issues.
Integrated reporting tools
Generate comprehensive reports directly from the case management system. These reports are crucial for audits and regulatory reviews, providing clear documentation of actions taken.
User-friendly interface
Designed with the user in mind, our interface is intuitive and easy to navigate, reducing the learning curve and enhancing productivity.
Efficient AML Case Management for Financial Institutions, answered.
Straight answers to the questions compliance and product teams ask before buying.
What does Pingwire Case Handling do?
It is the investigation and reporting workspace inside the Pingwire AML platform. Analysts triage alerts, document investigations, escalate cases, and generate audit-ready reports from one interface.
How does it integrate with the rest of Pingwire?
Alerts from transaction monitoring, screening, and customer due diligence flow into the same case queue with full underlying context, so investigators do not switch tools.
Is every action logged for regulators?
Yes. Every state change, comment, escalation, and export is logged with user, timestamp, and reason, producing an audit trail aligned to AMLD6 and the EU AML Regulation.
Can we file SARs or STRs from inside the system?
Yes. Cases can be progressed into structured suspicious activity reports and exported in the formats required by your national FIU.
Still have a question?
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