We, at Pingwire (“PW Technology AB”), are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website (www.pingwire.io) and any related interactions. Our primary goals in processing this information include:
- Enhancing the user experience on our platform by understanding customer needs and preferences.
- Providing timely support and responding to inquiries or service requests.
- Improving our products and services to meet the evolving demands of our users.
- Conducting necessary business operations, such as account management.
It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.
We have a designated Data Protection Officer (DPO). Should you have any questions or require further information about how we manage personal information, please contact us at contact@pingwire.io.
Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. All activities are conducted in strict compliance with applicable privacy laws.
Who this policy covers
Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are browsing our website, using our services as a registered user, or engaging with us as a customer, we ensure that your personal data is processed with the highest standards of privacy and security.
Your rights under the GDPR
Under the EU General Data Protection Regulation you have, among others, the following rights:
- Right of access (Article 15 GDPR) — obtain confirmation that we process your personal data, and request a copy of that data.
- Right to rectification (Article 16 GDPR) — request that we correct inaccurate or incomplete personal data about you.
- Right to erasure (Article 17 GDPR) — request deletion of your personal data where one of the legal grounds applies.
- Right to restriction of processing (Article 18 GDPR) — ask us to limit how we use your personal data in certain circumstances.
- Right to data portability (Article 20 GDPR) — receive your personal data in a structured, commonly used, machine-readable format.
- Right to object (Article 21 GDPR) — object to processing based on legitimate interests, including profiling.
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
- Right to lodge a complaint (Article 77 GDPR) — lodge a complaint with a supervisory authority if you believe our processing violates applicable data protection laws.
To exercise any of these rights, please contact us at contact@pingwire.io. We will respond in accordance with applicable data protection laws and within the statutory timeframes. In some cases we may need to verify your identity before acting on your request.
Cookies and tracking
At PW Technology AB we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website. Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies such as web beacons and pixel tags help us understand how you interact with our site and which pages you visit. We may update our use of these technologies to improve our services or comply with legal requirements, and we will seek your consent where necessary.
For more detailed information about the cookies we use, their purposes, and how you can manage your preferences, please visit our detailed Cookie Policy.
Questions & contact
If you have any questions or concerns about how your personal information is handled, please contact us at contact@pingwire.io. We are here to provide you with the information and support you need to feel confident about the security and integrity of your personal data.